Privacy Policy
This Privacy Policy explains how Aman Print & Pack LLP (“Aman Print”, “we”, “us”, “our”) collects, uses and protects your personal information when you visit https://amanprint.com or https://shop.amanprint.com (together, the “Website”), place an order or contact us. By using the Website, you agree to this policy.
1. Information We Collect
Information you give us: name, company name, email address, mobile number, billing and shipping address, GSTIN (if provided) and any details you share in enquiry, quote or contact forms, WhatsApp, phone or email.
Order information: products ordered, quantities, order value, delivery details and order history.
Payment information: payments are processed by Razorpay. We do not collect or store your card number, CVV, UPI PIN, net-banking password or other sensitive payment credentials. We only receive a transaction reference and payment status.
Information collected automatically: IP address, browser and device type, pages visited and time spent on the Website, collected through cookies and similar technologies.
2. How We Use Your Information
We utilise your information for the following, but not limited to:
- To process, manufacture, pack, ship and deliver your orders.
- To send order confirmations, invoices, dispatch and delivery updates.
- To respond to enquiries, quote requests and customer support queries.
- To process payments, refunds and prevent fraudulent transactions.
- To comply with tax, accounting and other legal obligations.
- To improve our Website, products and services.
- To send offers or updates about our products, where you have agreed.
3. Sharing Of Information
- We do not sell or rent your personal information. We share it only with:
- Payment gateway (Razorpay) to process your payments securely.
- Courier and logistics partners to deliver your orders.
- Service providers who host the Website, send emails or provide IT support, under confidentiality obligations.
- Government or legal authorities when required by law, court order or to protect our legal rights.
- Authorised employees, business partners and related personnel for business growth.
4. Cookies
We use cookies to keep items in your cart, keep you signed in, remember preferences and understand how the Website is used. You can disable cookies in your browser settings, but some features may not work properly.
We may use third-party analytics and advertising tools to understand website traffic, measure advertising performance, analyse visitor behaviour and improve our marketing campaigns. These technologies may collect information such as IP addresses, device details, browsing activity and interactions with our Website, subject to the applicable settings and consent requirements.
5. Data Security
We use reasonable security practices to protect your information. All payments are processed on Razorpay’s platform. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We keep your information only as long as needed to fulfil your orders, provide support and meet legal, tax and accounting requirements.
7. Your Rights
You may request to access, correct, update or delete your personal information, or withdraw consent for marketing messages, by writing to mail@amanprint.com. Some information may be retained where required by law.
8. Third-Party Links
The Website may link to third-party websites (such as social media pages). We are not responsible for their privacy practices and encourage you to read their policies. We are not responsible for the following but not limited to: any loss, damage, threat or vulnerability caused to you through by such websites.
9. Children's Rights
Our Website and products are intended for businesses and adults. We do not knowingly collect personal information from children. If you find any child having shared personal information to us, kindly contact our team immediately.
10. Changes To This Policy
We may update this Privacy Policy from time to time without any prior notification. Your visit to this website means that you agree to our privacy policy. Thus, we encourage you to visit our privacy policy page regularly to remain aware of the updates.
11. Contact Us
For queries, feedback, details, complaints, etc., about this policy or your data, contact us at mail@amanprint.com.
